:root {
  --bg: #f3eee4;
  --bg-deep: #e7dfd0;
  --ink: #1a2e24;
  --muted: #5c6b63;
  --card: #fffcf7;
  --line: #ddd4c4;
  --accent: #1e5c45;
  --accent-2: #164836;
  --gold: #c4a35a;
  --gold-soft: #efe4c8;
  --warn: #9a3412;
  --ok: #166534;
  --shadow: 0 10px 30px rgba(26, 46, 36, 0.07);
  --radius: 14px;
  --font: "Source Sans 3", "Segoe UI", sans-serif;
  --display: "Fraunces", Georgia, serif;
}
* { box-sizing: border-box; }
html { font-size: 16px; overflow-x: hidden; }
body {
  margin: 0;
  font-family: var(--font);
  background:
    radial-gradient(1200px 400px at 10% -10%, rgba(196, 163, 90, 0.18), transparent 50%),
    linear-gradient(180deg, var(--bg) 0%, var(--bg-deep) 100%);
  color: var(--ink);
  min-height: 100vh;
}
a { color: var(--accent); }
a:hover { color: var(--accent-2); }
header.shell {
  display: flex;
  align-items: center;
  gap: 1.5rem;
  padding: 0.9rem 1.75rem;
  background: #12261d;
  color: #f6f1e8;
  border-bottom: 3px solid var(--gold);
}
.brand {
  font-family: var(--display);
  font-weight: 700;
  font-size: 1.25rem;
  letter-spacing: 0.02em;
}
.brand span { color: var(--gold); }
header.shell nav { display: flex; gap: 0.35rem; flex: 1; flex-wrap: wrap; }
header.shell nav a {
  text-decoration: none;
  color: rgba(246, 241, 232, 0.72);
  font-weight: 600;
  font-size: 0.92rem;
  padding: 0.4rem 0.75rem;
  border-radius: 999px;
}
header.shell nav a.is-active,
header.shell nav a:hover {
  color: #12261d;
  background: var(--gold);
}
.who { display: flex; gap: 1rem; align-items: center; font-size: 0.88rem; color: rgba(246, 241, 232, 0.75); }
.who a { color: var(--gold); font-weight: 600; text-decoration: none; }
.bell { position: relative; }
.bell-toggle { list-style: none; cursor: pointer; display: flex; align-items: center; gap: 0.2rem; }
.bell-toggle::-webkit-details-marker { display: none; }
.bell-icon { font-size: 1.05rem; }
.bell-count {
  min-width: 1.15rem;
  height: 1.15rem;
  padding: 0 0.28rem;
  border-radius: 999px;
  background: var(--gold);
  color: #12261d;
  font-size: 0.7rem;
  font-weight: 700;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}
.bell-panel {
  position: absolute;
  right: 0;
  top: calc(100% + 0.55rem);
  width: min(22rem, 86vw);
  background: var(--card);
  color: var(--ink);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  z-index: 40;
  padding: 0.7rem 0.8rem;
}
.bell-head { display: flex; justify-content: space-between; align-items: center; gap: 0.5rem; margin-bottom: 0.5rem; }
.bell-head button { font-size: 0.75rem; }
.bell-list { list-style: none; margin: 0; padding: 0; max-height: 18rem; overflow: auto; }
.bell-list li { border-top: 1px solid var(--line); padding: 0.55rem 0; display: grid; gap: 0.35rem; }
.bell-list li a { color: inherit; text-decoration: none; display: grid; gap: 0.15rem; }
.bell-list li a span { color: var(--muted); font-size: 0.82rem; }
.bell-list li.is-unread { background: rgba(196, 163, 90, 0.12); margin: 0 -0.4rem; padding: 0.55rem 0.4rem; border-radius: 8px; }
.bell-list button { font-size: 0.75rem; }
.bell-foot { margin: 0.45rem 0 0; font-size: 0.85rem; }
.page { padding: 1.75rem 1.5rem 3rem; max-width: 1180px; margin: 0 auto; }
h1 {
  margin: 0 0 0.35rem;
  font-family: var(--display);
  font-size: 2rem;
  font-weight: 700;
  letter-spacing: -0.02em;
}
h2 { font-family: var(--display); font-weight: 600; }
.lede { color: var(--muted); margin: 0 0 1.25rem; max-width: 46rem; }
.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(148px, 1fr)); gap: 0.75rem; margin-bottom: 1.25rem; }
.kpi {
  background: var(--card);
  padding: 0.95rem 1rem;
  border-radius: var(--radius);
  border: 1px solid var(--line);
  box-shadow: var(--shadow);
}
.kpi a { display: block; color: inherit; text-decoration: none; }
.kpi a:hover { opacity: 0.88; }
.kpi strong { display: block; font-family: var(--display); font-size: 1.7rem; color: var(--accent); }
.kpi span { color: var(--muted); font-size: 0.82rem; }
.grid { display: grid; grid-template-columns: 1fr 1fr; gap: 1rem; }
.card {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 1.15rem 1.2rem;
  box-shadow: var(--shadow);
}
.card h2 { margin: 0 0 0.75rem; font-size: 1.12rem; }
.wide { grid-column: 1 / -1; }
table { width: 100%; border-collapse: collapse; font-size: 0.92rem; }
th, td { text-align: left; padding: 0.55rem 0.4rem; border-bottom: 1px solid var(--line); vertical-align: top; }
th { color: var(--muted); font-weight: 700; font-size: 0.75rem; text-transform: uppercase; letter-spacing: 0.04em; }
tr:hover td { background: rgba(30, 92, 69, 0.035); }
.empty { color: var(--muted); font-size: 0.9rem; }
.badge {
  display: inline-block;
  padding: 0.15rem 0.5rem;
  border-radius: 999px;
  background: var(--bg-deep);
  font-size: 0.75rem;
  font-weight: 700;
}
.badge.warn { background: #ffedd5; color: var(--warn); }
.badge.ok { background: #dcfce7; color: var(--ok); }
.filters { display: flex; flex-wrap: wrap; gap: 0.5rem; margin: 1rem 0; align-items: end; }
.filters input, .filters select,
.stack input, .stack select, .stack textarea,
.login-card input {
  padding: 0.5rem 0.65rem;
  border: 1px solid var(--line);
  border-radius: 10px;
  background: #fff;
  font: inherit;
  color: var(--ink);
}
.filters button, .stack button, .btn {
  padding: 0.5rem 0.95rem;
  border: 0;
  border-radius: 10px;
  background: var(--accent);
  color: #fff;
  font-weight: 700;
  cursor: pointer;
  font-family: inherit;
  text-decoration: none;
  display: inline-block;
}
.filters button:hover, .stack button:hover, .btn:hover { background: var(--accent-2); }
.pager { display: flex; gap: 0.75rem; align-items: center; margin-top: 1rem; }
.profile-head { display: grid; grid-template-columns: 2fr 1fr; gap: 1rem; margin-bottom: 1rem; }
.meta { display: grid; gap: 0.35rem; }
.timeline { list-style: none; padding: 0; margin: 0; }
.timeline li { padding: 0.75rem 0; border-bottom: 1px solid var(--line); }
.timeline time { display: block; color: var(--muted); font-size: 0.8rem; }
.actions a { margin-right: 0.6rem; font-weight: 600; }
.admin-subnav { display: flex; flex-wrap: wrap; gap: 0.45rem; margin: 0 0 1rem; }
.admin-subnav a {
  text-decoration: none;
  color: var(--muted);
  font-weight: 600;
  font-size: 0.88rem;
  padding: 0.3rem 0.7rem;
  border-radius: 999px;
  background: rgba(255,255,255,0.55);
  border: 1px solid var(--line);
}
.admin-subnav a.is-active { color: #fff; background: var(--accent); border-color: var(--accent); }
.stack label { display: block; font-weight: 600; margin: 0.65rem 0 0.25rem; }
.stack input, .stack select, .stack textarea { width: 100%; max-width: 32rem; }
.stack textarea { min-height: 4rem; }
.stack button, .btn { margin-top: 0.85rem; }
.btn-secondary { background: var(--bg-deep); color: var(--ink); }
.btn-secondary:hover { background: var(--gold-soft); }
.alert { background: #fef2f2; color: #991b1b; padding: 0.7rem; border-radius: 10px; }
.ok-msg { background: #dcfce7; color: var(--ok); padding: 0.7rem; border-radius: 10px; }
.json { font-family: ui-monospace, monospace; font-size: 0.78rem; white-space: pre-wrap; word-break: break-word; }
.toolbar { display: flex; gap: 0.65rem; flex-wrap: wrap; margin: 0 0 1rem; }
.notice-list { list-style: none; margin: 0; padding: 0; }
.notice-list li { padding: 0.45rem 0; border-bottom: 1px solid var(--line); }
.chart-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 1rem; margin: 1rem 0; }
.chart-wrap { min-height: 220px; }
.top-performer {
  background: linear-gradient(135deg, #1e5c45, #12382b);
  color: #f6f1e8;
  border: 0;
}
.top-performer h2 { color: var(--gold); }
.login-wrap {
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 2rem;
}
.login-card {
  width: min(420px, 100%);
  background: var(--card);
  border: 1px solid var(--line);
  border-top: 4px solid var(--gold);
  border-radius: 16px;
  padding: 2rem;
  box-shadow: var(--shadow);
}
.login-card h1 { font-size: 1.7rem; }
.login-card button { width: 100%; margin-top: 1.2rem; padding: 0.75rem; }
@media (max-width: 800px) {
  .grid, .profile-head, .chart-grid { grid-template-columns: 1fr; }
  header.shell { flex-wrap: wrap; gap: 0.75rem; padding: 0.75rem 0.9rem; padding-top: max(0.75rem, env(safe-area-inset-top)); }
  header.shell nav a, .who a, .bell-toggle {
    min-height: 44px;
    min-width: 44px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
  }
  .page { padding: 1rem 0.85rem 5.5rem; }
  h1 { font-size: 1.55rem; }
  .who { width: 100%; justify-content: space-between; }
}

.pwa-banner {
  margin: 0;
  padding: 0.7rem 1rem;
  font-weight: 700;
  font-size: 0.9rem;
  background: #ffedd5;
  color: var(--warn);
}
.pwa-banner.is-stale { background: #ffedd5; color: var(--warn); }
.pwa-banner.is-queued { background: var(--gold-soft); color: var(--ink); }
.pwa-banner.is-ok { background: #dcfce7; color: var(--ok); }

.tap, .actions a, .actions .btn {
  min-height: 44px;
  min-width: 44px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0.55rem 0.9rem;
  border-radius: 10px;
  text-decoration: none;
  font-weight: 700;
}
.actions { display: flex; flex-wrap: wrap; gap: 0.45rem; }
.actions a { background: var(--gold-soft); color: var(--ink); margin-right: 0; }
.actions a.tap-call, a.tap-call { background: var(--accent); color: #fff; }
.table-scroll { overflow-x: auto; -webkit-overflow-scrolling: touch; }
.call-dock {
  display: grid;
  gap: 0.65rem;
}
.call-dock .tap-call { width: 100%; }
.call-outcomes {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.45rem;
}
.call-outcomes label {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  min-height: 44px;
  padding: 0.35rem 0.55rem;
  border: 1px solid var(--line);
  border-radius: 10px;
  background: #fff;
  font-weight: 600;
}

@media (max-width: 720px) {
  .mobile-cards thead { display: none; }
  .mobile-cards, .mobile-cards tbody, .mobile-cards tr, .mobile-cards td {
    display: block;
    width: 100%;
  }
  .mobile-cards tr {
    background: #fff;
    border: 1px solid var(--line);
    border-radius: 12px;
    padding: 0.55rem 0.7rem;
    margin: 0 0 0.65rem;
  }
  .mobile-cards td {
    display: flex;
    justify-content: space-between;
    gap: 0.75rem;
    border: 0;
    padding: 0.4rem 0;
  }
  .mobile-cards td::before {
    content: attr(data-label);
    color: var(--muted);
    font-weight: 700;
    font-size: 0.75rem;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    flex: 0 0 42%;
  }
  .mobile-cards td.actions {
    display: flex;
    flex-wrap: wrap;
    justify-content: stretch;
  }
  .mobile-cards td.actions::before { display: none; }
  .mobile-cards td.actions a { flex: 1; }
  .filters input, .filters select, .filters button,
  .stack input, .stack select, .stack textarea, .stack button, .btn {
    min-height: 44px;
    font-size: 1rem;
  }
  .filters { flex-direction: column; align-items: stretch; }
  .filters input, .filters select, .filters button { width: 100%; max-width: none; }
}

@media (display-mode: standalone) {
  header.shell { padding-top: max(0.9rem, env(safe-area-inset-top)); }
}